01
Booking calendar
Reservations, availability and the daily schedule in one view.
KelviaKelvia for Salons
AI booking support for hair salons
24/7
booking capture
13
supported languages
Calendar
availability before booking
Forms
structured intake
The Problem
The salon scheduling problem
- ✕Stylists cannot stop a color or cut to answer the phone.
- ✕Clients need prices, duration and availability before booking.
- ✕Preferred stylist requests create back-and-forth scheduling.
- ✕Cancellations and reschedules create gaps when handled late.
The Solution
How Kelvia fills the calendar
- Answers calls and chats while the team stays with clients.
- Uses your service catalog for prices, durations and categories.
- Checks calendar availability before offering slots.
- Books with a preferred stylist when the caller asks.
- Captures notes that help the appointment start smoothly.
Most wanted workflows
The workflows teams in hair salons ask Kelvia to handle first
Kelvia starts with hair salons vocabulary, services, FAQs and routing, then keeps every outcome visible in the dashboard.
Works in any vertical
5-minute startup
Start from hair salons presets, add services or FAQs, and test the front desk before sending real traffic.
Works in any vertical
Answers questions
Handles common questions about services, hours, prices, policies and availability in the language of hair salons.
Works in any vertical
Customer memory
Keeps customer context, consent and conversation history tenant-scoped so repeat customers do not start from zero.
Most wanted in Hair Salons
Service booking
Books cuts, color, treatments and styling with date, time and client contact details.
Most wanted in Hair Salons
Pricing and duration
Answers from the configured service catalog, including price and expected duration.
Most wanted in Hair Salons
Preferred stylist
Checks availability for a named stylist when the client has a preference.
Product screens
Dashboard views for hair salons
Product screenshots captured from demo tenants, cleaned of test banners and setup tips.
02
Unified inbox
Leads, bookings, messages and failures in the same workflow.
03
Analytics
Volume, outcomes and operating performance by channel.
04
Online reputation
Alerts and tasks for protecting reviews and feedback.
05
Customer memory
History, context and next actions for each customer.
06
Mobile bookings
Agenda and reservations visible for teams on the move.
Workflow Conversation Preview
See how the conversation works
An example conversation between a customer and your AI front desk, handling a typical hair salons inquiry from first message to structured outcome.
Hair Salons — AI front desk
AI
Hi, thanks for calling Studio Luna. Are you looking for a cut, color, treatment or styling appointment?
Cut and color with Ana if she has Friday free.
AI
I can check Ana's Friday availability for cut and color. She has 11:00 and 16:00 open.
11:00 works. How long does it take?
AI
The configured duration is about 90 minutes. I can book Friday at 11:00 with Ana. What name and phone number should I use?
Example based on configured Kelvia workflows
Built for hair salons
Pre-configured capabilities designed specifically for hair salons. Works out of the box, then you customize everything from the dashboard.
Service booking
Books cuts, color, treatments and styling with date, time and client contact details.
Pricing and duration
Answers from the configured service catalog, including price and expected duration.
Preferred stylist
Checks availability for a named stylist when the client has a preference.
Reschedule and cancel
Lets clients look up, cancel or reschedule their appointments with confirmation.
Reminders
Sends reminders through configured outbound channels when consent is in place.
Lead capture
Saves new client details and the reason for the enquiry for follow-up.
For staff
Professionals can manage their own day without tenant-wide admin access.
Kelvia's staff scheduling tools are assigned-scope tools: authenticated professionals can see their own schedule, prepare for the next visit, block their own availability, or add notes to bookings assigned to them.
Useful in Hair Salons.
For staff
1
show_my_schedule lists the authenticated professional's assigned appointments for one date.
2
show_my_next_patient returns only the details needed to prepare for the next assigned visit.
3
block_my_availability can close a professional's own day only after explicit confirmation.
4
add_note_to_assigned_booking writes an internal note only on that professional's assigned booking.
Assigned scope
Staff tools do not list the full business schedule and are not a shortcut to tenant-wide calendar control.
Sensitive actions
Next-patient lookup, availability blocking, and assigned booking notes are treated as sensitive staff operations.
Lower admin load
Clinicians, stylists, vets, and advisors can handle practical schedule questions without waiting on reception.
Real-world use cases
Where Kelvia fits into day-to-day hair salons operations.
01
Hands-busy coverage
Capture bookings while stylists are with clients.
02
New-client calls
Explain services and prices without making the caller wait.
03
Preferred stylist demand
Offer slots around a stylist preference instead of manual back-and-forth.
04
Calendar cleanup
Let clients reschedule or cancel through a safe flow.
Missed-call ROI
What unanswered calls can cost a hair salons.
This uses the same default sector assumptions as the full pricing calculator. Adjust calls, unanswered rate, value, and recovery on the pricing page.
180
missed calls/month
€5,940
monthly opportunity
Default assumption: 30% of calls currently go unanswered.
Run the full calculatorFrequently asked questions
Common questions about using Kelvia for hair salons.
Can Kelvia book salon appointments directly?
Yes. Kelvia checks availability, collects name, phone, service, date and time, and only confirms once the booking workflow returns a created appointment.
Can customers change or cancel existing appointments?
Yes. After verifying the customer, the assistant lists only that customer's appointments, confirms which one to change or cancel, and runs the matching workflow after explicit confirmation.
What happens when a conversation needs a person?
Kelvia classifies intent and routes to sales, support, admin, urgent help, or a named person; real transfers only go to verified staff or departments.
Does it send confirmations and reminders?
Yes, when outbound messaging and customer consent are configured for SMS, WhatsApp or email.
Ready to transform your hair salons?
Start with an assistant configured for hair salons, then adapt the workflows, prompts, tools and handoff rules from your dashboard.
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