Your always-on AI front desk,
built for calls, chats, and bookings.
Kelvia answers your calls, messages, and email, books appointments, and replies to your customers 24/7 — even when you're busy, away, or sleeping. Like having your own reception, without hiring anyone.
One AI. Every conversation. All at once.
A human agent handles one call at a time. Kelvia routes concurrent voice, WhatsApp, Telegram, webchat, and email conversations through the same tenant rules, tools, and handoff flows.
- ×1 call at a time
- ×Queue growing at peak hours
- ×Only during business hours
- ×One language per call
- ●Hundreds at once
- ●No waiting, ever
- ●24/7 all year
- ●13 languages in parallel
One platform. 17 industries.
Every business type gets a pre-configured AI front desk with the right tone, vocabulary, tools, capture fields and handoff workflows. Booking, reminders and forms appear where the vertical supports them.
AI front desk for restaurant reservations
Kelvia answers calls and chats, checks table availability, books reservations, records guest notes, and routes exceptions to verified staff.
- Reservation booking
- Menu-aware answers
- Table operations
- Booking self-service
- Confirmed follow-up
11 additional industries: Automotive Services, Property Management, Medical Clinics, Dental Clinics, Hair Salons, Barbershops, Spas and Wellness, Gyms and Fitness, Veterinary Clinics, Professional Services, Retail, other industries
View All IndustriesAutomatic reminders & confirmations.
Automatically send booking confirmations and appointment reminders via SMS, WhatsApp, or email, with consent checks and the customer's language in the message template.
Instant Confirmations
Customers get an immediate confirmation the moment their booking is created.
GDPR Consent
Built-in consent tracking per phone, channel, and purpose for permission-aware messaging.
Booking message plan
Every appointment gets confirmation, reminder, consent, and fallback handled.
Routine changes without risky access
Kelvia lets customers and staff do the small work that clogs reception, but only after the right identity check and only inside the right scope.
Identify
Verify
Confirm
Update
Customers change their own bookings
OTP verification gates appointment lookup, cancellation, and rescheduling, then sensitive changes still require explicit confirmation.
Professionals see their own day
Linked staff can view assigned appointments, check the next customer, block their availability, and add notes without tenant-wide admin access.
Email becomes a real channel
Authenticated inbound email can match known customer contact methods, unlock scoped self-service, and queue safe drafts for staff review.
AI remembers what matters without making customers repeat themselves
Kelvia Customer Memory keeps preferences separate from unfinished work, so verified customers can continue a quote, booking, order, or support request in a later interaction.
Continue unfinished work
After customer verification, a paused quote, booking, order, or support request can resume without starting over.
Useful preferences
Language, preferred channel, usual services, and notes are recalled when they help.
Control and consent
Memory is designed to stay tenant-scoped, auditable, and privacy-aware.
Sofia Martin
Recognized customer
Voice
Asked to move a booking
Chat
Confirmed new time
Form
Updated preferences
Turn every public review into a fast, on-brand reply.
Connect Google Business Profile, sync reviews from all your managed accounts, generate AI-assisted replies, and keep sensitive feedback under human approval.
Unified review inbox
Google Business Profile
Amazing service and super fast response.
We had to wait too long and support never called back.
Very helpful staff and easy appointment booking.
AI reply studio
BusinessThank you for sharing your feedback, Daniel. We're sorry the response time didn't meet expectations. Our team would like to review what happened and help directly.
Collect structured data during every conversation.
Define smart intake forms in plain language. The AI guides customers through them naturally — no scripts, no drop-offs — and delivers clean, structured data straight to your workflow.
AI Intake Form
Insurance Pre-screening
AI Assistant
Hello! I'll need a few details to prepare your quote. What is your full name?
Caller
John Martinez
AI Assistant
Thanks John! And your date of birth?
Caller
March 15, 1985
Enterprise-quality AI voice. Without being tied to one provider.
Kelvia works with the three best AI voice engines on the market. By default, we use Google Gemini Multimodal Live — the fastest and most efficient AI voice available today, ideal for most businesses. On Business and Enterprise plans, you can choose the engine by industry, language, or location according to your brand's needs.
Google Gemini
Multimodal Live
Market-leading low latency. Excellent understanding of Spanish and other European languages. The optimal option for high volume.
✨ Change the engine anytime from your control panel. No migrations, no lock-in.
We're launching. Join as a founder.
Kelvia is in early adoption. The first 50 businesses that join get advantages that will not be available later.
Personalized setup
A 1-to-1 video call with our team to configure your AI assistant, adapt it to your industry, and connect your tools.
Lifetime locked price
The price you pay today is the price you always pay. Even if we launch new plans or raise rates, your subscription does not change.
Direct roadmap access
Your opinion shapes what we build. Priority on features you request and access to new functionality before the rest of the market.
Limited spots · No commitment · Reply within 24h
How much revenue leaks before anyone answers?
This uses the same default sector assumptions as the full pricing calculator. Adjust calls, unanswered rate, value, and recovery on the pricing page.
180
missed calls/month
€8,100
monthly opportunity
Default assumption: 30% of calls currently go unanswered.
Run the full calculatorEverything you need to run customer operations
A complete AI operations platform with voice, chat, email, bookings, lead capture, intake forms, outbound reminders, reputation workflows, analytics, and CRM/calendar integrations — all managed from one dashboard.
Industry-Tuned AI Voice
Pre-configured prompts, vocabularies, and tone for each vertical. Your assistant sounds like a trained employee from day one.
Learn moreTeam Routing Queue
AI understands support, sales, billing, urgent issues, managers, and named-person requests across calls and chats, then routes or queues the work for the right team.
Learn moreTeam & API Access
Invite your team with role-based permissions. Generate API keys for third-party integrations. Review audit events for sensitive actions.
Learn moreIntegrations Built-In
Google Calendar, Stripe billing, CRM sync, webhook notifications, and push alerts. Connect your stack or use ours.
Learn moreAI Profiles & Routing
Split sales, support, bookings, languages, departments, and channels with profiles, entry points, routing rules, simulations, and version controls.
Conversational Commerce
Search and compare a configured catalog, then prepare gated quotes, order requests, and secure external payment links.
Omnichannel AI
Use the same assistant rules across voice, WhatsApp, Telegram, webchat, email, and customer conversations without duplicating setup.
Kelvia Customer Memory
Verified customers can keep useful preferences and resume unfinished work across voice, chat, and email.
Verified self-service
Customers change their own bookings, email can prove known identity, and staff manage assigned calendars without broad admin access.
Launch from guided setup
Keep your number, get a managed Spanish number after verification, or connect your PBX — guided onboarding with vertical presets.
Intake forms and document OCR
Collect structured answers in voice or chat, then use Business document intake for OCR, prefill, review, and audit.
Reseller Program
Package Kelvia under your client relationship with controlled branding and managed client accounts.
Controlled knowledge for each AI profile
Add websites, notes, supported text files, services, and FAQs; organize retrieval and bind sources to a profile or channel when needed.
Keep your number, get a verified number, or connect your PBX.
Setup speed and phone activation are different decisions. Kelvia can be quick to configure while managed-number and enterprise paths still need the right verification or rollout.
Fastest path: call forwarding
Keep your current number
Forward missed, busy, after-hours, or all calls to Kelvia and validate routing with a test call.
Managed path: verification first
Managed Spanish number
Kelvia can provide a Spanish number after company, tax, representative, and address verification. Activation is not instant.
Enterprise path: planned rollout
SIP trunk
Connect a supported PBX through an Enterprise rollout. Audio travels through an encrypted VPN tunnel — never the public internet. Supports internal extensions (211, reception) and direct department transfers without a phone number.
Live with guided setup
Three simple steps to transform how your business captures demand, books customers, and follows up.
From signup to first live assistant
Three simple steps to transform how your business captures demand, books customers, and follows up.
Register your business
Choose your industry, add the basics, and Kelvia prepares the first assistant setup.
Customize your AI assistant
Tune voice, language, services, team rules, and booking logic from one dashboard.
Go live and grow
Start answering, capturing leads, booking appointments, and routing requests in real time.
Try it now. No sign-up needed.
Explore a fully configured dashboard for any industry — complete with sample data, services, and AI prompts. One click to get in.
Early access available
During launch, the Kelvia team supports the initial setup so every business starts with an assistant adapted to its industry.
Try every feature free, choose your plan after.
During trial, all features are unlocked. Your selected plan only pre-configures the subscription you want once trial ends.
What makes Business a premium product
Centralize all your reviews in one inbox. AI-assisted replies with human approval flow, multi-location support.
Review recordings when available, call summaries, transcripts, and audit events for coaching and follow-up.
Automatic tone analysis for every conversation. Critical calls surface to the top of the queue before the problem escalates.
Describe in plain language what you need to capture and the AI builds the conversational flow. Ideal for insurance, legal, or medical triage.
Trial active
No credit card required
Billing FAQ
Ready to turn every conversation into an operating system?
Join the first businesses across Europe using Kelvia to convert calls, chats, reviews, and bookings into one measurable customer operations system.
