Kelvia
KelviaAI reception for your business

Your always-on AI front desk,
built for calls, chats, and bookings.

Kelvia answers calls, messages and email, books appointments and passes the next step to your team. Keep serving customers while your AI front desk handles the conversation.

No credit card requiredSet it up yourselfWorks with your existing tools
Example workflowActive
Incoming callDental booking detected
Appointment bookedCalendar updated
24/7
Always available
Actions
Bookings, alerts and transfers
13
Customer-ready languages
Built different

One AI. Every conversation. All at once.

Handle concurrent calls and messages with shared business knowledge and clear handoffs. Capacity depends on your configuration and connected providers.

WITHOUT KELVIA
  • ×1 call at a time
  • ×Queue growing at peak hours
  • ×Only during business hours
  • ×One language per call
WITH KELVIA
  • ●Concurrent conversations
  • ●Capacity depends on configuration
  • ●After-hours answering
  • ●Supported language selection
24/7·0%resolved·<2s
Voice
Voice · ES
WhatsApp
4 new chats
Telegram
1 active
Voice
Voice · DE
Webchat
14 online
WhatsApp
3 active chats
WITH KELVIA

Illustrative workflow. Conversations, timings and outcomes are examples.

Phone orders · Restaurant module

From “no onion” to a complete kitchen ticket

Take food orders by voice or chat using your own menu. Capture each choice, read back the order and total, and send the confirmed details to your kitchen. Keep table reservations alongside ordering.

Example order · your menu, your choices
“Two chicken doners, 300 g, pita, no onion. Make the second one beef.”

Separate choices for each item. Portions, bread, extras and exclusions stay attached to the right dish.

  1. Your editable menu

    Manage dishes, prices, availability, options and declared allergens. Kelvia uses the information your team supplies.

  2. Review, then confirm

    Correct individual items and hear the complete order and total before submitting. Offer pickup or delivery within your configured area, fees and minimum.

  3. Send it to the kitchen

    Create a complete ticket for file output or a configured printer relay. Staff accepts the order and updates preparation status.

  4. Keep the same order

    Answer status questions in the same conversation and request staff help when needed. Optional payment links use your configured provider and customer channel.

No Odoo required. Enable food ordering and configure your menu, kitchen destination and staff handoff. Delivery and payment links are optional.

Explore restaurant ordering
Built for Your Industry

One platform. 17 industries.

Start with the tone, questions and workflows for your industry. Adapt bookings, reminders, forms and handoffs to the way your business works.

🍽️Restaurants

Phone food orders and table reservations, together

Kelvia takes configurable food orders by phone and chat, reads back the choices and total, and prepares a kitchen ticket. Keep menu answers, table bookings, guest notes and staff routing in the same restaurant assistant.

  • Reservation booking
  • Menu-aware answers
  • Table operations
  • Booking self-service
  • Confirmed follow-up
Restaurants AI
Live
AI
Good evening, thanks for calling Casa Brava. I can help with reservations or menu questions. How many guests are you booking for?
10:32
Four people this Saturday around 9. One guest is gluten free.
10:33
AI
I can check that. For four guests this Saturday, I have 9:00 and 9:30 available. I will add the gluten-free note to the booking.
10:33
AI

11 additional industries: Automotive Services, Property Management, Medical Clinics, Dental Clinics, Hair Salons, Barbershops, Spas and Wellness, Gyms and Fitness, Veterinary Clinics, Professional Services, Retail, other industries

View All Industries
Outbound Messaging

Automatic reminders & confirmations.

Send confirmations and reminders through configured SMS, WhatsApp or email channels, with consent checks and delivery tracking.

Booking confirmations

Queue a confirmation when a booking is created; follow its delivery status.

GDPR Consent

Built-in consent tracking per phone, channel, and purpose for permission-aware messaging.

Plan campaigns too: preview eligible customers, schedule messages and track delivery and replies. From Professional.

Booking message plan

Configured confirmations and reminders, with consent and delivery status.

0m
Confirmation sent
Sent
24h
Reminder prepared
Queued
GDPR
Consent validated
OK
SMS
SMS channel configured
Ready
Customer WhatsApp3:00 PM
Hi Sofia, your appointment at Kelvia Dental is tomorrow at 3:00 PM. Reply if you need to change it.
WhatsAppSMSEmail
Verified self-service

Routine changes without risky access

Let customers manage their own bookings and staff handle their day, with identity checks and permissions built in.

1

Identify

2

Verify

3

Confirm

4

Update

Customers change their own bookings

A verification code protects appointment lookup, cancellation and rescheduling. Customers confirm changes before they happen.

Professionals see their own day

Staff see their appointments, block availability and add notes within their assigned access.

Email becomes a real channel

Verified inbound email can identify known customers; staff review prepared replies before sending.

Customer memory

AI remembers what matters without making customers repeat themselves

Remember useful preferences and help verified customers pick up unfinished work in their next conversation.

Continue unfinished work

After customer verification, a paused quote, booking, order, or support request can resume without starting over.

Useful preferences

Language, preferred channel, usual services, and notes are recalled when they help.

Control and consent

Memory is designed to stay tenant-scoped, auditable, and privacy-aware.

Sofia Martin

Recognized customer

Consented
Voice
WhatsApp
History
Active memory
PreferenceWhatsApp and afternoons
Last visitDental check-up
Follow-up48h reminder

Voice

Asked to move a booking

Chat

Confirmed new time

Form

Updated preferences

Reputation

Turn every public review into a fast, on-brand reply.

Bring Google reviews together, draft replies in your brand’s voice and approve sensitive responses before publishing.

Small business owner checking customer feedback after a positive service experience.

Illustrative workflow. Conversations, timings and outcomes are examples.

Unified review inbox

Google Business Profile

2 approvals
Emma R.5/5published

Amazing service and super fast response.

Daniel P.2/5approval

We had to wait too long and support never called back.

Marta L.4/5draft

Very helpful staff and easy appointment booking.

AI reply studio

Business
AI draft

Thank you for sharing your feedback, Daniel. We're sorry the response time didn't meet expectations. Our team would like to review what happened and help directly.

brand-safeneeds human approvalmulti-location
3
Reviews
1
Drafts
2
Approvals
Intake Forms

Collect structured data during every conversation.

Guide customers through your questions and save answers for review. Add document extraction on Business to prefill forms from uploaded files.

AI Intake Form

Insurance Pre-screening

Business

AI Assistant

Hello! I'll need a few details to prepare your quote. What is your full name?

Caller

John Martinez

AI Assistant

Thanks John! And your date of birth?

Caller

March 15, 1985

Structured data captured
full_nameJohn Martinez
date_of_birth1985-03-15
coverage_typehome + auto

Enterprise-quality AI voice. Without being tied to one provider.

Kelvia supports Google Gemini, OpenAI and ElevenLabs. Gemini is the default; Business and Enterprise can select another supported engine. Test your preferred language and customer scenarios before launch.

🔵

Google Gemini

Multimodal Live

Default voice engine. One credit covers one minute in the published pricing model.

✨ Change the engine anytime from your control panel. No migrations, no lock-in.

Founder Program

We're launching. Join as a founder.

Kelvia is in early adoption. The first 50 businesses that join get advantages that will not be available later.

Business owner reviewing Kelvia setup during a guided onboarding session.

Personalized setup

A 1-to-1 video call with our team to configure your AI assistant, adapt it to your industry, and connect your tools.

Lifetime locked price

The price you pay today is the price you always pay. Even if we launch new plans or raise rates, your subscription does not change.

Direct roadmap access

Your opinion shapes what we build. Priority on features you request and access to new functionality before the rest of the market.

Request founder access

Limited spots · No commitment · Reply within 24h

Consent records
Credential isolation
Reviewable events
Role-Based Access
Missed-call ROI

How much revenue leaks before anyone answers?

This uses the same default sector assumptions as the full pricing calculator. Adjust calls, unanswered rate, value, and recovery on the pricing page.

132

missed calls/month

€5,940

monthly opportunity

Illustrative assumptions: 22 operating days/month, 30% missed calls, 30% conversion and €150 per customer.

Run the full calculator

Everything you need to run customer operations

Connect the conversation to the work: bookings, customer records, team requests and follow-up, managed from one dashboard.

Controlled knowledge for each AI profile

Give each AI profile the right websites, notes, supported text files, services and FAQs. Choose which sources it can use.

See controlled knowledge

See what needs attention

Follow response and resolution times, overdue requests and team workload in operational analytics.

How you connect

Keep your number, get a verified number, or connect your PBX.

Choose call forwarding, a verified Spanish number or an Enterprise PBX connection. Activation depends on your setup.

Fastest path: call forwarding

Keep your current number

Forward missed, busy, after-hours, or all calls to Kelvia and validate routing with a test call.

Managed path: verification first

Managed Spanish number

Kelvia can provide a Spanish number after company, tax, representative, and address verification. Activation is not instant.

Enterprise path: planned rollout

SIP trunk

Connect a supported PBX through an Enterprise rollout, with VPN connectivity and transfers to internal extensions or departments.

How It Works

Live with guided setup

Three simple steps to transform how your business captures demand, books customers, and follows up.

From signup to first live assistant

Three simple steps to transform how your business captures demand, books customers, and follows up.

0 min2 min5 min
01
0 min

Register your business

Choose your industry, add the basics, and Kelvia prepares the first assistant setup.

02
2 min

Customize your AI assistant

Tune voice, language, services, team rules, and booking logic from one dashboard.

03
5 min

Go live and grow

Start answering, capturing leads, booking appointments, and routing requests in real time.

Early access available

During launch, the Kelvia team supports the initial setup so every business starts with an assistant adapted to its industry.

Pricing

Start with a free trial, choose the plan for your business

Try Kelvia with trial credits, then choose a monthly plan. Gemini is the default voice; OpenAI and ElevenLabs require Business. Connect external providers before using their features.

Monthly

Swipe to compare plans
Enterprise

SCALE

Infrastructure, support and SLA tailored to you

Multi-location & franchises

Custom
Discuss enterprise setup
Everything in Business, plus:
  • Custom minutes
  • Native PBX/SIP integration
  • Contract-specific SLA terms
  • Dedicated onboarding
  • Multi-location
  • Engine mix by industry, language, or location

Customer Success Manager · Custom contract

Tools for reviewing customer work

Review & reputation control

Business: bring connected Google reviews together, draft replies and approve sensitive responses across locations.

Call recording

Review available recordings, transcripts and summaries for coaching. Recording depends on channel, configuration and consent.

Conversation insights

Use available sentiment, summaries and request status to identify conversations that need attention.

Forms and document review

Configure questions and review captured answers. Business adds document extraction (OCR) to prefill an intake draft.

Included in all plans
AI voice assistant 24/7
17 industry presets
Notifications (Telegram, email, SMS)
Omnichannel chat (WhatsApp, Telegram, Web)
Google Calendar sync
Consent, audit, and credential controls
13 languages supported
Customizable AI personality & prompts
Cancel anytime
Small business owner reviewing captured bookings at the end of the day.
Trial reassurance

Trial active

No credit card required

14-day free trialNo credit card requiredCancel anytime

Billing FAQ

Voice uses credits based on actual seconds and your contracted rate for the selected provider, to two decimal places. AI conversations use a separate allowance when included in your contract. Check Billing for prices, balance and terms; payment, taxes and refund conditions follow your contract.
Voice uses credits based on actual seconds and your contracted rate for the selected provider, to two decimal places. AI conversations use a separate allowance when included in your contract. Check Billing for prices, balance and terms; payment, taxes and refund conditions follow your contract.
You get the credit difference immediately. For example, upgrading from Starter (60 credits) to Professional (200 credits) adds 140 credits to your balance. Billing is prorated — you only pay the difference.
Your existing credits are preserved. We never take credits away. Your billing adjusts at the next cycle.
Yes, at any time from your billing portal. Your subscription stays active until the end of the current billing period.
Absolutely! Top up anytime with credit packs. They're added instantly and never expire.

Ready to put your AI front desk to work?

Start with your business information, try a conversation and connect the channels your customers use.

No credit card requiredSet it up yourselfCancel anytime
Small business team closing the day calmly with customer requests handled.