Kelvia
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AI front desk & customer operations platform

Turn every customer conversation
into revenue operations.

Kelvia answers calls and chats, books appointments, captures structured leads and intake, sends reminders, syncs your tools, manages reputation, and shows ROI from one tenant dashboard.

Try a Live Demo
No credit card requiredSetup in 5 minutesWorks with your existing tools
Built different

One AI. Every conversation. All at once.

A human agent handles one call at a time. Kelvia AI manages unlimited simultaneous conversations — across voice, WhatsApp, Telegram, and webchat — with zero hold times and no missed opportunities.

WITHOUT KELVIA
  • ×1 call at a time
  • ×Queue growing at peak hours
  • ×Only during business hours
  • ×One language per call
WITH KELVIA
  • ●Hundreds at once
  • ●No waiting, ever
  • ●24/7 all year
  • ●7 languages in parallel
24/7·0%resolved·<2s
Voice
Voice · ES
WhatsApp
4 new chats
Telegram
1 active
Voice
Voice · DE
Webchat
14 online
WhatsApp
3 active chats
WITH KELVIA
Built for Your Industry

One platform. 17 industries.

Every business type gets a pre-configured AI front desk with the right tone, vocabulary, tools, capture fields and handoff workflows. Booking, reminders and forms appear where the vertical supports them.

🍽️Restaurants

Turn hungry callers into confirmed tables

A voice and chat front desk for service rushes. Kelvia answers menu questions, checks reservation availability, books tables, records guest notes, manages existing bookings and hands off calls to verified staff when needed.

  • Reservation booking
  • Menu-aware answers
  • Table operations
  • Booking self-service
  • Confirmed follow-up
Learn more about RestaurantsTry Restaurants Demo
Restaurants AI
Live
AI
Good evening, thanks for calling Casa Brava. I can help with reservations or menu questions. How many guests are you booking for?
10:32
Four people this Saturday around 9. One guest is gluten free.
10:33
AI
I can check that. For four guests this Saturday, I have 9:00 and 9:30 available. I will add the gluten-free note to the booking.
10:33
AI

10 additional industries: Property Management, Medical Clinics, Dental Clinics, Hair Salons, Barbershops, Spas and Wellness, Gyms and Fitness, Veterinary Clinics, Professional Services, Retail, other industries

View All Industries

Automatic reminders & confirmations.

Reduce no-shows by up to 80%. The platform automatically sends booking confirmations and appointment reminders via SMS, WhatsApp, or email — in the customer's language.

Smart Reminders

Configurable hours-before reminders that go out automatically for every appointment.

Instant Confirmations

Customers get an immediate confirmation the moment their booking is created.

Reputation

Turn every public review into a fast, on-brand reply.

Connect Google Business Profile, sync reviews from all your managed accounts, generate AI-assisted replies, and keep sensitive feedback under human approval.

Explore Reputation

Unified review inbox

Google Business Profile

2 approval
Emma R.5/5published

Amazing service and super fast response.

Daniel P.2/5approval

We had to wait too long and support never called back.

Marta L.4/5draft

Very helpful staff and easy appointment booking.

AI reply studio

Business
AI draft

Thank you for sharing your feedback, Daniel. We're sorry the response time didn't meet expectations. Our team would like to review what happened and help directly.

brand-safeneeds human approvalmulti-location
96%
Reply rate
14m
Avg. time
12
Locations
Intake Forms

Collect structured data during every conversation.

Define smart intake forms in plain language. The AI guides customers through them naturally — no scripts, no drop-offs — and delivers clean, structured data straight to your workflow.

Explore Intake Forms

AI Intake Form

Insurance Pre-screening

Business

AI Assistant

Hello! I'll need a few details to prepare your quote. What is your full name?

Caller

John Martinez

AI Assistant

Thanks John! And your date of birth?

Caller

March 15, 1985

Structured data captured
full_nameJohn Martinez
date_of_birth1985-03-15
coverage_typehome + auto

Enterprise-quality AI voice. Without being tied to one provider.

Kelvia works with the three best AI voice engines on the market. By default, we use Google Gemini Multimodal Live — the fastest and most efficient AI voice available today, ideal for most businesses. On Business and Enterprise plans, you can choose the engine by industry, language, or location according to your brand's needs.

🔵

Google Gemini

Multimodal Live

Market-leading low latency. Excellent understanding of Spanish and other European languages. The optimal option for high volume.

✨ Change the engine anytime from your control panel. No migrations, no lock-in.

Founder Program

We're launching. Join as a founder.

Kelvia is in early adoption. The first 50 businesses that join get advantages that will not be available later.

Personalized setup

A 1-to-1 video call with our team to configure your AI assistant, adapt it to your industry, and connect your tools.

Lifetime locked price

The price you pay today is the price you always pay. Even if we launch new plans or raise rates, your subscription does not change.

Request founder access

Limited spots · No commitment · Reply within 24h

GDPR Compliant
Encrypted at Rest
Full Audit Trail
Role-Based Access

Everything you need to run customer operations

A complete AI operations platform with voice, chat, bookings, lead capture, intake forms, outbound reminders, reputation workflows, analytics, and CRM/calendar integrations — all managed from one dashboard.

Industry-Tuned AI Voice

Pre-configured prompts, vocabularies, and tone for each vertical. Your assistant sounds like a trained employee from day one.

Learn more

Smart Call Routing

AI identifies the caller's need and transfers to the right person. Configurable staff directory with aliases and fallback rules.

Learn more

Team & API Access

Invite your team with role-based permissions. Generate API keys for third-party integrations. Full audit trail of every action.

Learn more

Integrations Built-In

Google Calendar, Stripe billing, CRM sync, webhook notifications, and push alerts. Connect your stack or use ours.

Learn more
How It Works

Live in under 5 minutes

Three simple steps to transform how your business captures demand, books customers, and follows up.

From signup to first live assistant

Three simple steps to transform how your business captures demand, books customers, and follows up.

0 min2 min5 min
01
0 min

Register your business

Choose your industry, add the basics, and Kelvia prepares the first assistant setup.

02
2 min

Customize your AI assistant

Tune voice, language, services, team rules, and booking logic from one dashboard.

03
5 min

Go live and grow

Start answering, capturing leads, booking appointments, and routing requests in real time.

Live Demos

Try it now. No sign-up needed.

Explore a fully configured dashboard for any industry — complete with sample data, services, and AI prompts. One click to get in.

01
17
scroll to explore
keep scrolling ↓

Early access available

During launch, the Kelvia team supports the initial setup so every business starts with an assistant adapted to its industry.

Pricing

Try every feature for free pick your plan after.

During trial, all features are unlocked. Your selected plan only pre-configures the subscription you want once trial ends.

MonthlyAnnual2 months free
Swipe to compare plans
Starter

RESPOND

Never lose a customer because you didn't pick up

For independent professionals

€19/mo
Start free
What's included:
  • 60 min de IA al mes
  • AI voice + omnichannel chat
  • Bookings & appointments
  • Basic lead capture
  • Email support
NOT INCLUDED
  • – Team (multi-user)
  • – CRM integration
  • – Unified inbox
Most Popular
Professional

OPERATE

Your team stops copying data by hand

For growing teams

€49/mo
Start free
Everything in Starter, plus:
  • 200 min de IA al mes
  • 5 users, 10 staff members
  • Unified channel inbox
  • CRM integrations (Odoo)
  • Smart routing
  • Multi-employee calendars
  • Table & department management
  • Call transcriptions
  • Intake forms
NOT INCLUDED
  • – Call recording
  • – Customer detection & prioritisation
  • – Custom capture
Business

OPTIMISE

Measurable quality, not guesswork

For established businesses

€99/mo
Start free
Everything in Professional, plus:
  • 500 min de IA al mes
  • Unlimited users & staff
  • Review & reputation control
  • Full call recording
  • Detect & prioritise unhappy customers
  • Custom capture & qualification
  • Outbound campaigns
  • API + webhooks + automations
  • Custom AI voice: OpenAI GPT-4o, Google Gemini, or ElevenLabs

* Premium engines (OpenAI, ElevenLabs) consume credits at a different rate than the default engine. More details in the panel.

NOT INCLUDED
  • – SSO / SAML
  • – Multi-location
  • – Guaranteed SLA
Enterprise

SCALE

Infrastructure, support and SLA tailored to you

Multi-location & franchises

Custom
Book 30 min with sales
Everything in Business, plus:
  • Custom minutes
  • Native PBX/SIP integration
  • 99.9% guaranteed SLA
  • Dedicated onboarding
  • SSO / SAML
  • Multi-location
  • Engine mix by industry, language, or location

Customer Success Manager · Custom contract

What makes Business a premium product

Review & reputation control

Centralise all your reviews in one inbox. AI-assisted replies with human approval flow, multi-location support.

Call recording

Never lose an important conversation. Full audit trail, team coaching, and complete traceability.

Detect & prioritise unhappy customers

Automatic tone analysis for every conversation. Critical calls surface to the top of the queue before the problem escalates.

Custom capture & qualification

Describe in plain language what you need to capture and the AI builds the conversational flow. Ideal for insurance, legal, or medical triage.

Get started with Business
Included in all plans
AI voice assistant 24/7
17 industry presets
Notifications (Telegram, email, SMS)
Omnichannel chat (WhatsApp, Telegram, Web)
Google Calendar sync
GDPR compliant & encrypted
7 languages supported
Customizable AI personality & prompts
7-day money-back guarantee
14-day free trialNo credit card requiredCancel anytime

Billing FAQ

By default, 1 credit = 1 minute of AI call time with Google Gemini Live. Credits are deducted after each call using the real conversation seconds. Unused credits never expire.
By default, Kelvia uses Google Gemini Live, where 1 credit equals 1 minute of conversation. On Business and Enterprise plans, you can activate OpenAI GPT-4o Realtime or ElevenLabs if you need specific characteristics for your brand. These engines consume credits at a different rate because of their higher provider cost: · Google Gemini Live — 1 credit/min (default) · ElevenLabs — 5 credits/min · OpenAI GPT-4o Realtime — 12 credits/min You will see the exact ratio in your control panel before activating any engine, and you can switch between engines at any time. Your plan does not change, only how your credits are consumed by the selected engine.
You get the credit difference immediately. For example, upgrading from Starter (60 credits) to Professional (200 credits) adds 140 credits to your balance. Billing is prorated — you only pay the difference.
Your existing credits are preserved. We never take credits away. Your billing adjusts at the next cycle.
Yes, at any time from your billing portal. Your subscription stays active until the end of the current billing period.
Absolutely! Top up anytime with credit packs. They're added instantly and never expire.

Ready to turn every conversation into an operating system?

Join the first businesses across Europe using Kelvia to convert calls, chats, reviews, and bookings into one measurable customer operations system.

Start Your Free TrialTry a Live Demo
No credit card requiredSetup in 5 minutesCancel anytime