01
Booking calendar
Reservations, availability and the daily schedule in one view.
KelviaKelvia for Dental Clinics
AI front desk for dental appointments
24/7
appointment capture
13
supported languages
Calendar
availability before booking
Forms
structured intake
The Problem
The dental reception problem
- ✕Patients call between procedures when the team is already stretched.
- ✕Cleaning, consultation and treatment questions need consistent answers.
- ✕Urgent pain calls must be separated from routine bookings.
- ✕Follow-up and cancellation calls interrupt the front desk repeatedly.
The Solution
How Kelvia keeps treatment moving
- Uses dental services and FAQ content to answer routine questions.
- Checks calendar availability before booking.
- Captures treatment, pain notes and contact details where configured.
- Escalates urgent intent to verified staff.
- Supports appointment lookup, cancellation and rescheduling.
Most wanted workflows
The workflows teams in dental clinics ask Kelvia to handle first
Kelvia starts with dental clinics vocabulary, services, FAQs and routing, then keeps every outcome visible in the dashboard.
Works in any vertical
5-minute startup
Start from dental clinics presets, add services or FAQs, and test the front desk before sending real traffic.
Works in any vertical
Answers questions
Handles common questions about services, hours, prices, policies and availability in the language of dental clinics.
Works in any vertical
Customer memory
Keeps customer context, consent and conversation history tenant-scoped so repeat customers do not start from zero.
Most wanted in Dental Clinics
Treatment booking
Books cleanings, checkups and configured dental services with the right appointment data.
Most wanted in Dental Clinics
Service answers
Explains configured treatments, duration, price and preparation notes.
Most wanted in Dental Clinics
Pain and urgency notes
Captures urgency and can hand off to verified staff for sensitive cases.
Product screens
Dashboard views for dental clinics
Product screenshots captured from demo tenants, cleaned of test banners and setup tips.
02
Unified inbox
Leads, bookings, messages and failures in the same workflow.
03
Analytics
Volume, outcomes and operating performance by channel.
04
Online reputation
Alerts and tasks for protecting reviews and feedback.
05
Customer memory
History, context and next actions for each customer.
06
Mobile bookings
Agenda and reservations visible for teams on the move.
Workflow Conversation Preview
See how the conversation works
An example conversation between a customer and your AI front desk, handling a typical dental clinics inquiry from first message to structured outcome.
Dental Clinics — AI front desk
AI
Good morning, Dental Alba. Are you calling for a cleaning, consultation, treatment appointment or something urgent?
A cleaning next week, preferably in the afternoon.
AI
I can check afternoon availability for a cleaning. Tuesday at 16:00 and Thursday at 17:30 are open.
Thursday at 17:30.
AI
Perfect. I can book Thursday at 17:30. May I have your name and phone number?
Example based on configured Kelvia workflows
Built for dental clinics
Pre-configured capabilities designed specifically for dental clinics. Works out of the box, then you customize everything from the dashboard.
Treatment booking
Books cleanings, checkups and configured dental services with the right appointment data.
Service answers
Explains configured treatments, duration, price and preparation notes.
Pain and urgency notes
Captures urgency and can hand off to verified staff for sensitive cases.
Appointment self-service
Patients can check, cancel or reschedule their own appointments.
Omnichannel front desk
Works across phone and chat with the same dental rules.
Configured reminders
Uses outbound messaging settings and consent records for reminders.
For staff
Professionals can manage their own day without tenant-wide admin access.
Kelvia's staff scheduling tools are assigned-scope tools: authenticated professionals can see their own schedule, prepare for the next visit, block their own availability, or add notes to bookings assigned to them.
Useful in Dental Clinics.
For staff
1
show_my_schedule lists the authenticated professional's assigned appointments for one date.
2
show_my_next_patient returns only the details needed to prepare for the next assigned visit.
3
block_my_availability can close a professional's own day only after explicit confirmation.
4
add_note_to_assigned_booking writes an internal note only on that professional's assigned booking.
Assigned scope
Staff tools do not list the full business schedule and are not a shortcut to tenant-wide calendar control.
Sensitive actions
Next-patient lookup, availability blocking, and assigned booking notes are treated as sensitive staff operations.
Lower admin load
Clinicians, stylists, vets, and advisors can handle practical schedule questions without waiting on reception.
Real-world use cases
Where Kelvia fits into day-to-day dental clinics operations.
01
Hygiene bookings
Book cleaning demand without tying up reception.
02
Treatment enquiries
Answer configured treatment and price questions consistently.
03
Urgent-intent routing
Capture pain context and transfer sensitive calls to verified staff.
04
Follow-up scheduling
Let patients book or change follow-up appointments without a callback.
Missed-call ROI
What unanswered calls can cost a dental clinics.
This uses the same default sector assumptions as the full pricing calculator. Adjust calls, unanswered rate, value, and recovery on the pricing page.
225
missed calls/month
€31,500
monthly opportunity
Default assumption: 30% of calls currently go unanswered.
Run the full calculatorFrequently asked questions
Common questions about using Kelvia for dental clinics.
Can Kelvia book dental appointments directly?
Yes. Kelvia checks availability, collects name, phone, service, date and time, and only confirms once the booking workflow returns a created appointment.
Can customers change or cancel existing appointments?
Yes. After verifying the customer, the assistant lists only that customer's appointments, confirms which one to change or cancel, and runs the matching workflow after explicit confirmation.
What happens when a conversation needs a person?
Kelvia classifies intent and routes to sales, support, admin, urgent help, or a named person; real transfers only go to verified staff or departments.
Does it send confirmations and reminders?
Yes, when outbound messaging and customer consent are configured for SMS, WhatsApp or email.
Does Kelvia handle dental emergencies by itself?
No. It can capture urgency and route to verified staff, but clinical decisions stay with the dental team.
Ready to transform your dental clinics?
Start with an assistant configured for dental clinics, then adapt the workflows, prompts, tools and handoff rules from your dashboard.
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