01
Request queue
Incoming requests classified so the team can act.
KelviaKelvia for Gyms
AI front desk for gyms and fitness studios
24/7
session capture
13
supported languages
Calendar
availability before booking
Forms
structured intake
The Problem
The fitness front desk problem
- ✕Membership enquiries come in while staff are coaching.
- ✕Class and personal training availability changes quickly.
- ✕Trial-pass leads need follow-up details captured immediately.
- ✕Simple schedule questions steal attention from members onsite.
The Solution
How Kelvia keeps momentum
- Answers common membership and schedule questions from configured FAQs.
- Checks service and calendar availability before booking sessions.
- Captures trial interest as structured leads.
- Routes complex membership or sales questions to verified staff.
- Works across voice and chat with the same gym rules.
Most wanted workflows
The workflows teams in gyms and fitness ask Kelvia to handle first
Kelvia starts with gyms and fitness vocabulary, services, FAQs and routing, then keeps every outcome visible in the dashboard.
Works in any vertical
5-minute startup
Start from gyms and fitness presets, add services or FAQs, and test the front desk before sending real traffic.
Works in any vertical
Answers questions
Handles common questions about services, hours, prices, policies and availability in the language of gyms and fitness.
Works in any vertical
Customer memory
Keeps customer context, consent and conversation history tenant-scoped so repeat customers do not start from zero.
Most wanted in Gyms and Fitness
Session booking
Books personal training, intro sessions and configured fitness appointments.
Most wanted in Gyms and Fitness
Service catalog
Explains classes, PT options, prices and duration from your catalog.
Most wanted in Gyms and Fitness
Trial lead capture
Saves contact details, interest and urgency for follow-up.
Product screens
Dashboard views for gyms and fitness
Product screenshots captured from demo tenants, cleaned of test banners and setup tips.
02
Unified inbox
Leads, bookings, messages and failures in the same workflow.
03
Analytics
Volume, outcomes and operating performance by channel.
04
Online reputation
Alerts and tasks for protecting reviews and feedback.
05
Customer memory
History, context and next actions for each customer.
06
Mobile inbox
The same operation on mobile without losing the first fold.
Workflow Conversation Preview
See how the conversation works
An example conversation between a customer and your AI front desk, handling a typical gyms and fitness inquiry from first message to structured outcome.
Gyms and Fitness — AI front desk
AI
Welcome to Pulse Gym. Are you asking about membership, classes or a personal training session?
I want to try personal training next week.
AI
I can check personal training availability next week. Do you prefer morning or afternoon?
Morning.
AI
I have Tuesday at 9:00 and Thursday at 10:30. Which works best for your intro session?
Example based on configured Kelvia workflows
Built for gyms and fitness
Pre-configured capabilities designed specifically for gyms and fitness. Works out of the box, then you customize everything from the dashboard.
Session booking
Books personal training, intro sessions and configured fitness appointments.
Service catalog
Explains classes, PT options, prices and duration from your catalog.
Trial lead capture
Saves contact details, interest and urgency for follow-up.
Availability checks
Checks calendar availability before offering a slot.
Sales handoff
Transfers membership questions to verified staff when a person should take over.
Always-on channels
Covers phone, WhatsApp, Telegram and webchat conversations.
Real-world use cases
Where Kelvia fits into day-to-day gyms and fitness operations.
01
Trial-pass capture
Turn curiosity into a lead with contact details and training interest.
02
PT scheduling
Book intro and personal training sessions without pulling coaches away.
03
Membership FAQs
Answer hours, plans and service questions from configured knowledge.
04
Lead handoff
Transfer high-intent membership calls to verified sales staff.
Missed-call ROI
What unanswered calls can cost a gyms and fitness.
This uses the same default sector assumptions as the full pricing calculator. Adjust calls, unanswered rate, value, and recovery on the pricing page.
180
missed calls/month
€8,100
monthly opportunity
Default assumption: 30% of calls currently go unanswered.
Run the full calculatorFrequently asked questions
Common questions about using Kelvia for gyms and fitness.
Can Kelvia book fitness appointments directly?
Yes. Kelvia checks availability, collects name, phone, service, date and time, and only confirms once the booking workflow returns a created appointment.
Can customers change or cancel existing appointments?
Yes. After verifying the customer, the assistant lists only that customer's appointments, confirms which one to change or cancel, and runs the matching workflow after explicit confirmation.
What happens when a conversation needs a person?
Kelvia classifies intent and routes to sales, support, admin, urgent help, or a named person; real transfers only go to verified staff or departments.
Does it send confirmations and reminders?
Yes, when outbound messaging and customer consent are configured for SMS, WhatsApp or email.
Ready to transform your gyms and fitness?
Start with an assistant configured for gyms and fitness, then adapt the workflows, prompts, tools and handoff rules from your dashboard.
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