The property enquiry problem
- ✕Portals create bursts of calls with little context.
- ✕Agents need area, budget and property type before a viewing.
- ✕Owner valuation enquiries compete with buyer calls.
- ✕Missed calls become missed viewings.
How Kelvia qualifies interest
- Captures whether the caller wants to buy, rent, sell or value.
- Collects area, budget, property type and contact details when configured.
- Books viewings and consultations after checking availability.
- Saves leads with summary and urgency.
- Transfers valuable enquiries to verified agents.
Hear how it sounds
An example conversation between a customer and your AI front desk, handling a typical real estate inquiry from first message to structured outcome.
Built for real estate
Pre-configured capabilities designed specifically for real estate. Works out of the box, then you customize everything from the dashboard.
Viewing booking
Books property visits or consultations through the appointment workflow.
Area and budget
Captures target area, budget and property type when configured.
Buyer and seller leads
Saves enquiry summaries for follow-up.
Agent handoff
Transfers high-intent calls to verified agents or departments.
Intake forms
Uses structured forms for valuations or buyer qualification when enabled.
Omnichannel enquiries
Handles phone and chat with the same property rules.
Real-world use cases
Where Kelvia fits into day-to-day real estate operations.
Portal call bursts
Qualify callers when listings trigger demand.
Viewing scheduling
Book visits with area, budget and contact context.
Owner valuations
Capture owner details and route to the right agent.
After-hours lead capture
Collect property intent when agents are offline.
Revenue recovery calculator
See exactly what unanswered calls cost your real estate
Fill in your sector and get the full breakdown — lost revenue and recovery cost — in 2 minutes.
Frequently asked questions
Common questions about using Kelvia for real estate.
Can Kelvia book viewings directly?
Yes. Kelvia checks availability, collects name, phone, service, date and time, and only confirms once the booking workflow returns a created appointment.
Can customers change or cancel existing appointments?
Yes. The assistant can look up appointments using the phone number provided by the customer, confirm which one to change or cancel, and run the matching workflow.
What happens when a conversation needs a person?
Kelvia can transfer calls to verified staff or departments, and chat conversations can be escalated to a human.
Does it send confirmations and reminders?
Yes, when outbound messaging and customer consent are configured for SMS, WhatsApp or email.
Ready to transform your real estate?
Start with an assistant configured for real estate, then adapt the workflows, prompts, tools and handoff rules from your dashboard.