01
Request queue
Incoming requests classified so the team can act.
KelviaKelvia for Real Estate
AI intake for property enquiries
24/7
viewing capture
13
supported languages
Calendar
availability before booking
Forms
structured intake
The Problem
The property enquiry problem
- ✕Portals create bursts of calls with little context.
- ✕Agents need area, budget and property type before a viewing.
- ✕Owner valuation enquiries compete with buyer calls.
- ✕Missed calls become missed viewings.
The Solution
How Kelvia qualifies interest
- Captures whether the caller wants to buy, rent, sell or value.
- Collects area, budget, property type and contact details when configured.
- Books viewings and consultations after checking availability.
- Saves leads with summary and urgency.
- Transfers valuable enquiries to verified agents.
Most wanted workflows
The workflows teams in real estate ask Kelvia to handle first
Kelvia starts with real estate vocabulary, services, FAQs and routing, then keeps every outcome visible in the dashboard.
Works in any vertical
5-minute startup
Start from real estate presets, add services or FAQs, and test the front desk before sending real traffic.
Works in any vertical
Answers questions
Handles common questions about services, hours, prices, policies and availability in the language of real estate.
Works in any vertical
Customer memory
Keeps customer context, consent and conversation history tenant-scoped so repeat customers do not start from zero.
Most wanted in Real Estate
Viewing booking
Books property visits or consultations through the appointment workflow.
Most wanted in Real Estate
Area and budget
Captures target area, budget and property type when configured.
Most wanted in Real Estate
Buyer and seller leads
Saves enquiry summaries for follow-up.
Product screens
Dashboard views for real estate
Product screenshots captured from demo tenants, cleaned of test banners and setup tips.
02
Unified inbox
Leads, bookings, messages and failures in the same workflow.
03
Analytics
Volume, outcomes and operating performance by channel.
04
Online reputation
Alerts and tasks for protecting reviews and feedback.
05
Customer memory
History, context and next actions for each customer.
06
Mobile inbox
The same operation on mobile without losing the first fold.
Workflow Conversation Preview
See how the conversation works
An example conversation between a customer and your AI front desk, handling a typical real estate inquiry from first message to structured outcome.
Real Estate — AI front desk
AI
Welcome to Coastline Realty. Are you looking to buy, rent, sell or book a viewing?
I want to view a two-bedroom flat in the north of Madrid.
AI
I can capture that and check viewing availability. What budget range should I note?
Up to 450,000 euros.
AI
Thanks. I can offer Thursday at 18:00 or Saturday at 11:00 for a viewing consultation. Which works better?
Example based on configured Kelvia workflows
Built for real estate
Pre-configured capabilities designed specifically for real estate. Works out of the box, then you customize everything from the dashboard.
Viewing booking
Books property visits or consultations through the appointment workflow.
Area and budget
Captures target area, budget and property type when configured.
Buyer and seller leads
Saves enquiry summaries for follow-up.
Agent handoff
Transfers high-intent calls to verified agents or departments.
Intake forms
Uses structured forms for valuations or buyer qualification when enabled.
Omnichannel enquiries
Handles phone and chat with the same property rules.
Real-world use cases
Where Kelvia fits into day-to-day real estate operations.
01
Portal call bursts
Qualify callers when listings trigger demand.
02
Viewing scheduling
Book visits with area, budget and contact context.
03
Owner valuations
Capture owner details and route to the right agent.
04
After-hours lead capture
Collect property intent when agents are offline.
Missed-call ROI
What unanswered calls can cost a real estate.
This uses the same default sector assumptions as the full pricing calculator. Adjust calls, unanswered rate, value, and recovery on the pricing page.
135
missed calls/month
€60,750
monthly opportunity
Default assumption: 30% of calls currently go unanswered.
Run the full calculatorFrequently asked questions
Common questions about using Kelvia for real estate.
Can Kelvia book viewings directly?
Yes. Kelvia checks availability, collects name, phone, service, date and time, and only confirms once the booking workflow returns a created appointment.
Can customers change or cancel existing appointments?
Yes. After verifying the customer, the assistant lists only that customer's appointments, confirms which one to change or cancel, and runs the matching workflow after explicit confirmation.
What happens when a conversation needs a person?
Kelvia classifies intent and routes to sales, support, admin, urgent help, or a named person; real transfers only go to verified staff or departments.
Does it send confirmations and reminders?
Yes, when outbound messaging and customer consent are configured for SMS, WhatsApp or email.
Ready to transform your real estate?
Start with an assistant configured for real estate, then adapt the workflows, prompts, tools and handoff rules from your dashboard.
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