01
Restaurant reservations
Tables, times and reservation requests ready for review.
KelviaKelvia for Restaurants
Phone food orders and table reservations, together
24/7
reservation capture
13
supported languages
Tables
capacity-aware workflow
4
voice and chat channels
The Problem
The restaurant demand problem
- ✕Reservation calls arrive exactly when the dining room needs full attention.
- ✕Menu, allergy and opening-hour questions interrupt the team all day.
- ✕Large parties need party size, timing and notes captured cleanly.
- ✕Changes and cancellations get buried in voicemail or informal notes.
The Solution
How Kelvia runs the front desk
- Answers instantly by phone, WhatsApp, Telegram or webchat with the same restaurant rules.
- Uses the restaurant menu and FAQ knowledge to answer common questions.
- Checks table availability before creating a reservation.
- Captures name, phone, party size, date, time and notes before confirming.
- Lets guests look up or cancel their own bookings through a verified workflow.
Most wanted workflows
The workflows teams in restaurants ask Kelvia to handle first
Kelvia starts with restaurants vocabulary, services, FAQs and routing, then keeps every outcome visible in the dashboard.
Works in any vertical
5-minute startup
Start from restaurants presets, add services or FAQs, and test the front desk before sending real traffic.
Works in any vertical
Answers questions
Handles common questions about services, hours, prices, policies and availability in the language of restaurants.
Works in any vertical
Customer memory
Keeps customer context, consent and conversation history tenant-scoped so repeat customers do not start from zero.
Most wanted in Restaurants
Reservation booking
Books tables with date, time, party size, name, phone and special notes through the restaurant booking workflow.
Most wanted in Restaurants
Menu-aware answers
Answers questions about dishes, prices and allergens from the configured menu catalog.
Most wanted in Restaurants
Table operations
Supports restaurant table capacity, service windows and assignments where table management is configured.
Product screens
Dashboard views for restaurants
Product screenshots captured from demo tenants, cleaned of test banners and setup tips.
02
Unified inbox
Leads, bookings, messages and failures in the same workflow.
03
Analytics
Volume, outcomes and operating performance by channel.
04
Online reputation
Alerts and tasks for protecting reviews and feedback.
05
Customer memory
History, context and next actions for each customer.
06
Mobile bookings
Agenda and reservations visible for teams on the move.
Workflow Conversation Preview
See how the conversation works
An example conversation between a customer and your AI front desk, handling a typical restaurants inquiry from first message to structured outcome.
Restaurants — AI front desk
AI
Good evening, thanks for calling Casa Brava. I can help with reservations or menu questions. How many guests are you booking for?
Four people this Saturday around 9. One guest is gluten free.
AI
I can check that. For four guests this Saturday, I have 9:00 and 9:30 available. I will add the gluten-free note to the booking.
9:00 works. Can you book it under Sofia?
AI
Yes. I will confirm the reservation for Sofia, four guests, Saturday at 9:00. What phone number should I attach to the booking?
Example based on configured Kelvia workflows
Phone orders · Restaurant module
From “no onion” to a complete kitchen ticket
Take food orders by voice or chat using your own menu. Capture each choice, read back the order and total, and send the confirmed details to your kitchen. Keep table reservations alongside ordering.
“Two chicken doners, 300 g, pita, no onion. Make the second one beef.”
Separate choices for each item. Portions, bread, extras and exclusions stay attached to the right dish.
Your editable menu
Manage dishes, prices, availability, options and declared allergens. Kelvia uses the information your team supplies.
Review, then confirm
Correct individual items and hear the complete order and total before submitting. Offer pickup or delivery within your configured area, fees and minimum.
Send it to the kitchen
Create a complete ticket for file output or a configured printer relay. Staff accepts the order and updates preparation status.
Keep the same order
Answer status questions in the same conversation and request staff help when needed. Optional payment links use your configured provider and customer channel.
No Odoo required. Enable food ordering and configure your menu, kitchen destination and staff handoff. Delivery and payment links are optional.
Built for restaurants
Pre-configured capabilities designed specifically for restaurants. Works out of the box, then you customize everything from the dashboard.
Reservation booking
Books tables with date, time, party size, name, phone and special notes through the restaurant booking workflow.
Menu-aware answers
Answers questions about dishes, prices and allergens from the configured menu catalog.
Table operations
Supports restaurant table capacity, service windows and assignments where table management is configured.
Booking self-service
Looks up and cancels existing reservations by customer phone number after confirmation.
Confirmed follow-up
Can send confirmations and reminders through configured outbound channels with consent.
Smart routing
Routes reservations, events, complaints and manager requests to the right AI flow or verified team member.
Real-world use cases
Where Kelvia fits into day-to-day restaurants operations.
01
Dinner-rush coverage
Let the AI answer reservation calls while hosts and servers stay with guests in the room.
02
After-hours reservations
Capture demand after closing without forcing guests into voicemail.
03
Tourist-heavy locations
Serve callers in supported languages while keeping menu and reservation rules consistent.
04
Booking changes
Let guests check or cancel bookings through a controlled workflow instead of relying on callbacks.
Missed-call ROI
What unanswered calls can cost a restaurants.
This uses the same default sector assumptions as the full pricing calculator. Adjust calls, unanswered rate, value, and recovery on the pricing page.
198
missed calls/month
€4,158
monthly opportunity
Illustrative assumptions: 22 operating days/month, 30% missed calls, 60% conversion and €35 per customer.
Run the full calculatorFrequently asked questions
Common questions about using Kelvia for restaurants.
Does Kelvia replace my reservation notebook?
Kelvia includes a reservation workflow in the dashboard and supports restaurant table operations where configured. It does not require you to invent a separate phone process.
Can it answer menu and allergen questions?
Yes. Restaurant tenants use the menu catalog and FAQ knowledge so callers can ask about dishes, prices, allergens and opening hours.
Can guests change or cancel bookings?
After verifying the guest, Kelvia lists only that guest's reservations and cancels the selected booking after explicit confirmation.
Can it transfer calls to the restaurant?
Yes. Kelvia uses routing aliases and the directory to find the right staff member or department, and transfers only to verified targets.
Ready to transform your restaurants?
Start with an assistant configured for restaurants, then adapt the workflows, prompts, tools and handoff rules from your dashboard.
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