Voice, chat, and messaging —
one platform.
Meet your customers wherever they are. WhatsApp, Telegram, webchat, and phone — all powered by the same AI, same tools, same business rules.
Hi! I'd like to book a haircut for Saturday.
AI Assistant
Of course! I have openings at 10:00 AM and 2:30 PM this Saturday. Which time works for you?
10 AM please. My name is Alex.
Sat 10:00 AM
Alex
One AI brain. Every channel.
The same configuration, prompts, and tools work across every channel. Configure once, serve everywhere.
WhatsApp Business
Two-way AI conversations on WhatsApp. Bookings, inquiries, and lead capture — at the cost of a message, not a phone call.
Telegram Bot
Connect your Telegram bot for automated support, bookings, and notifications. Set up in minutes.
Webchat
Embeddable chat widget for your website. Same AI, same experience, customizable design.
Same AI brain
System prompts, business tools, vertical rules, and personality — shared across all channels with zero duplication.
Human escalation
When the AI can't resolve an issue, it escalates to a human agent with full context and conversation history.
Secure credentials
Channel API keys are stored encrypted and isolated from configuration. Secrets never mix with behavioral settings.
Same intelligence, different channel.
Voice calls
- Realtime engine (OpenAI / Gemini / ElevenLabs)
- Bidirectional real-time audio
- Live call transfer to human
- Cost: 1 credit / minute
Chat channels
- Chat Completions API (GPT-4o)
- Asynchronous text messages
- Escalation to human agent
- Cost: much lower per interaction
Shared across both
- Same system prompt
- Same business tools
- Same vertical rules
- Same lead capture & bookings
Every conversation, under control.
Full history
Every message in each conversation with roles (customer, AI, staff) and timestamps.
Business events
AI extracts structured events: appointment requested, lead qualified, escalation, etc.
Staff assignment
Assign escalated conversations to team members from the dashboard.
Conversation states
Active, waiting for human, escalated, closed — clear workflow.
Serve every channel starting today.
Configure once. The AI responds on voice, WhatsApp, Telegram, and webchat with the same rules.