Kelvia
Conversational intake

Collect structured data
during every conversation.

Define intake forms in plain language. The AI guides callers through them naturally — no rigid scripts, no endless menus — and delivers clean, structured data straight to your workflow.

AI Intake Form

Insurance Pre-screening

professional+

AI Assistant

Hello! I'll need a few details to prepare your quote. What is your full name?

Caller

John Martinez

AI Assistant

Thanks, John! And what type of coverage are you looking for — home, auto, or both?

Caller

Both, home and auto.

Structured data captured
full_nameJohn Martinez
coverage_typehome + auto
date_of_birthpending...
Intake Forms

Everything you need to capture structured data without friction.

Built for process-heavy verticals: insurance, legal, banking, healthcare, and enterprise support. The AI conducts the intake — you receive the data.

AI-generated forms

Describe what you need in plain text and Kelvia auto-generates the field schema. No form builder, no manual configuration.

Structured, queryable output

Every completed intake is stored as clean data linked to the conversation and contact record. Export, filter, and build on top of it.

Conditional branching

Show or skip fields based on prior answers. Smarter flows without complex logic trees or bloated forms.

Built for regulated industries

Insurance intake, legal screening, loan qualification, healthcare triage — with exactly the depth each vertical needs.

Workflow

From conversation to structured data in one clean flow.

1

Define your intake form in plain language

2

AI auto-generates the field schema

3

Activate the form for the AI to use on calls and chats

4

The assistant guides the caller through fields conversationally

5

Data is stored structured and linked to the conversation record

Product view

AI form generator

Collect name, DOB, coverage type, existing policy number, and preferred contact time.

5 fields generated2 conditional

Field schema

text
date
choice
phone
number
boolean
Completed submission
full_nameJohn Martinez
coverage_typehome + auto
existing_policyPOL-2201-X
preferred_timemorning
Document Intake

Controlled OCR for documents that complete the form.

Business adds document intake: policy-controlled OCR extraction, form prefill, human review when required, and audit events for every request.

business
Document Intake
1

The customer attaches or sends a document during the intake flow.

2

Kelvia runs extract_document_text only when the module and plan allow it.

3

Extraction prefills form fields as a draft, with review handled by the configured policy.

4

The request, review decision, and settings changes are recorded as audit events.

Insurance documents

Read policy pages, claim notes, plates, or supporting files before a broker reviews the case.

Clinic referrals

Extract referral or report text for intake prefill without replacing professional review.

Service forms

Turn customer-submitted PDFs or forms into reviewable fields inside the workflow.

Use cases

Especially strong for verticals with regulated intake processes.

Insurance

Policy pre-screening, policyholder data capture, claims history, and current coverage — all before transferring to an agent.

Legal

Initial case screening, practice area, urgency, and prospect contact details — qualify before scheduling a consultation.

Finance

Loan application qualification, income, employment status, and credit purpose — structured from the very first call.

Healthcare

Symptom triage, relevant history, and urgency level — capture critical data before routing to the right professional.

Intake Forms

Turn every conversation into data that works for you.

Define the form once. The AI conducts it over voice or chat. You receive clean, structured data ready to use.