Pay for what you use. No hidden add-ons.
No buried telephony line item. No model surcharge hidden in fine print. Kelvia turns pricing transparency into the product surface, not the last slide in the sales deck.
Pay for what you use. No hidden add-ons. No model surcharges buried in fine print.
Built for buyers who want the actual number, not the teaser rate.
No fine print
Engine ratios are public and visible in the table below.
Visible top-ups
Extra spend is derived from the same credit packs the customer can buy.
Shareable URL
Sales can send a prefilled link to every prospect.
Published plans first
The same plans, with more context
Keep the plan grid familiar, then move straight into the all-in calculator below.
Starter
RESPOND
Never lose a customer because you didn't pick up
For independent professionals
What's included:
- 60 min of AI per month
- AI voice + omnichannel chat
- Bookings & appointments
- Basic lead capture
- Email support
NOT INCLUDED
- - Team (multi-user)
- - CRM integration
- - Unified inbox
Professional
OPERATE
Your team stops copying data by hand
For growing teams
Everything in Starter, plus:
- 200 min of AI per month
- 5 users, 10 staff members
- Unified channel inbox
- CRM integrations (Odoo)
- Smart routing
- Multi-employee calendars
- Table & department management
- Call transcriptions
- Intake forms
NOT INCLUDED
- - Call recording
- - Customer detection & prioritisation
- - Custom capture
Business
OPTIMISE
Measurable quality, not guesswork
For established businesses
Everything in Professional, plus:
- 500 min of AI per month
- Unlimited users & staff
- Review & reputation control
- Full call recording
- Detect & prioritise unhappy customers
- Custom capture & qualification
- Outbound campaigns
- API + webhooks + automations
- Custom AI voice: OpenAI GPT-4o, Google Gemini, or ElevenLabs
NOT INCLUDED
- - SSO / SAML
- - Multi-location
- - Guaranteed SLA
Enterprise
SCALE
Infrastructure, support and SLA tailored to you
Multi-location & franchises
Everything in Business, plus:
- Custom minutes
- Native PBX/SIP integration
- 99.9% guaranteed SLA
- Dedicated onboarding
- SSO / SAML
- Multi-location
- Engine mix by industry, language, or location
What does not answering cost you today?
Find out how much revenue is walking out the door every month — before you see what recovering it costs.
Daily incoming calls
Total calls you receive on a typical business day.
% of calls currently unanswered
Industry average is 25–35%. This is where the money is.
First appointment, ticket, or job value — not lifetime value.
Monthly opportunity cost
Lost calls / month
~180
Revenue evaporated / month
~€18,000
You currently lose ~180 calls/month, evaporating approximately €18,000 in potential revenue.
Scrolls to the cost calculator below
Calculate the real monthly cost before you commit
Pick your monthly minutes, engine, and WhatsApp volume. Kelvia shows the subscription base, the extra credits you really need, and the effective voice rate in one place.
Monthly call minutes
From 50 to 10,000 voice minutes per month.
Voice engine
Include WhatsApp conversations
Modeled as one billable platform message per conversation. If your average thread is longer, increase the volume.
Minutes per resolved call
Visible assumption for outcome pricing. Adjust it to match your business.
Recommended published plan
Business
Best fit — you'll need top-ups for this volume regardless; this plan minimizes the extra spend.
Effective voice EUR/min
€0.198
Included credits
500
Included minutes on this engine
500.00 min
Extra credits needed
100
Top-up packs
- 2 × 60 credits€19.80
Outcome lens
EUR per resolved call
€0.79
Estimated monthly outcome volume
150
resolved calls
1 resolved call equals
4 min
Voice spend used for this lens
€118.80
Outcome lens uses voice spend. WhatsApp remains broken out separately above.
What this monthly figure includes
- No separate telephony surcharge
- Selected engine ratio already applied
- Included credits plus required top-up packs
- WhatsApp excluded from this scenario
Published plan totals
Best fit — you'll need top-ups for this volume regardless; this plan minimizes the extra spend.
Starter
Professional
Business
Best fitEngine credit ratios
Kelvia keeps one shared credit pool. Different engines consume that pool at different rates, and we show that ratio before you buy.
| Engine | Credits/min | Why use it |
|---|---|---|
| Gemini Live | 1 | Default — best latency, lowest cost |
| ElevenLabs | 5 | Premium voices, multilingual quality |
| GPT-4o Realtime | 12 | Highest reasoning, sales/legal use cases |
Compare against public competitor formulas
Expanded from each vendor's public pricing page fetched on 2026-05-12. USD examples are converted to EUR at 0.92 EUR/USD for rough comparison.